Tableau Server Information

Environment

Tableau

Issue

How do I find more information on Tableau?

Resolution

General Information

• U-M Tableau information page
• U-M Analytics and Reporting
• U-M Tableau Training and Knowledge Resources document for list of self-help resources
• Michigan Medicine Tableau information page

Ordering Tableau

• Tableau can be ordered from the ITS Software Store: https://software.its.umich.edu/.
• Licenses are sold per user rather than per device. Each user needs their own license. Existing user licenses can be transferred.
• New licenses purchased are annual user-based subscriptions. 
• Students receive a free Tableau Desktop license for one year. Please see: www.tableau.com/academic/students.

Requesting Support

There are two University-related Tableau server environments: the campus or Michigan Medicine. If you have support questions, you will need to know which server you are on in order to correctly route your question. 

• If the URL of the dashboard or the URL of the server login contains tab.med.umich.edu, contact Health Information Technology & Services (HITS) for support.
• If the URL of the dahboard or the URL of the server login contains tableau.dsc.umich.edu  or  tableaunp.dsc.umich.edu, contact the ITS Service Center for support.

Additional Information

• Join the "Business Intelligence Community of Practice"; the group shares tips & tricks, etc., on Tableau and other BI tool usage

Need additional information or assistance? Contact the ITS Service Center.