Which Users Do and Do Not Appear in TeamDynamix?

Environment

TeamDynamix

Issue

A user doesn't show up in TeamDynamix.

Resolution

TeamDynamix syncs active user records in real-time from MCommunity.

Additional Information

  • TeamDynamix syncs users who are current faculty, staff, students, alumni, retirees, and those with strong sponsorship
    • If a user appears in MCommunity with a 'uniqname' then they will appear in TeamDynamix
  • Friend accounts do not have TeamDynamix user records
  • Newly hired staff who have not yet met their date of hire (only have the NewHire role) will not appear until their hire date
  • Non-Prod TeamDynamix currently does not sync with MCommunity
    • An update to include TeamDynamix Sandbox is due to be available soon

Need additional information or assistance?  Submit a request here: ITS-TeamDynamix Support.

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Details

Article ID: 5598
Created
Mon 5/17/21 12:12 PM
Modified
Wed 9/14/22 9:07 AM