M-Reports Does Not Open

Environment

M-Reports

Issue

M-Reports does not open, after a delay, the browser screen goes back to Wolverine Access window.

Resolution

• Clear browser cache
  • Clear Cache and Cookies (Temporary Internet Files) in Multiple Browsers
• Use incognito window
• Use a different browser

This can be related to a person having left the university and returned.  The access can be locked and a service center representative can assist.

Additional Information

​​​Need additional information or assistance? Contact the ITS Service Center.  The access team can unlock users in MReports.