eSignature: Unable to join SignNow Team

Environment

SignNow for U-M staff, faculty, researchers, and students associated with all University of Michigan campuses

Issue

Unable to join a SignNow Team

Resolution

You must have a U-M SignNow account in order to join a SignNow team. If you have not already requested an account, please request a new account via this website: https://its.umich.edu/enterprise/administrative-systems/signnow/get-started/onboard

If you use an email address other than your @umich.edu address, please note all invites for SignNow teams need to be sent to a valid @umich.edu address. Invites to join a SignNow team sent to @med.umich.edu, for example, will not work. If your invite to join a SignNow team was sent to such an email, please ask the team owner to resend the invite to your @umich.edu address. 

If you continue to have issues joining a SignNow team, please contact the ITS Service Center.

Additional Information

More information about SignNow Teams can be found here: https://documentation.its.umich.edu/node/1754

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 3362
Created
Wed 8/12/20 1:27 PM
Modified
Thu 9/23/21 5:47 PM