Assets Associated with a TeamDynamix Ticket on a Mobile Device

Environment

ITS Ticketing Application in TeamDynamix

Issue

How do I know where to see an asset associated with a TeamDynamix ticket when using a mobile device?

Resolution

On the mobile device,

  • Scroll down to the heading "Assets" (past the "Description" and just before the"Task/Activities") 
  • Click "View Assets" 

Additional Information

Need additional information or assistance? Submit a request here ITS-TeamDynamix Support. 

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ITS-TeamDynamix
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.