Environment
Campus Computing Sites Computers (Physical & Virtual)
Issue
- What software is loaded on Campus Computing Sites Computers?
- The software I'm looking for is not visible in the start menu
- I receive an access error when trying to start the software
Resolution
Software on Campus Computing Sites Computers
Software Not Visible or Launching Software Results in Access Error
Software licenses and contracts limit availability to the types of use noted in the table below. People with corresponding institutional roles are automatically provided access.
Sites Windows Machines
- Software titles are visible via the Windows Start menu, based on your affiliation
- If you do not see a specific app, it is likely because the particular application isn't available to your affiliation/role with the University
Sites Mac workstations
- All applications will display
- If you receive an access error for a specific app, it is likely because the particular application isn't available to your affiliation/role with the University
If you believe your use is covered, but your role does not automatically provide access:
- Find the relevant software title in the U-M Software Directory and review the availability details
- Use the link provided in the software directory to request an exception
Software Available for:
|
Eligible Users (UM-Ann Arbor campus):
|
Open Use
|
StudentAA, FacultyAA, StaffAA, TempStaffAA, AlumniAA, Guests (SponsoredAffiliateAA, Flint and Dearborn campuses)
|
Instruction Only
|
StudentAA and FacultyAA
|
Instruction & Non-Commercial Research
|
StudentAA, FacultyAA
Some StaffAA may be eligible and would need a granted exception; see additional information below.
|
Instruction & Administrative
|
StudentAA, FacultyAA, and StaffAA,TempStaffAA
|
Instruction & Non-Commercial Research & Administrative
|
StudentAA, FacultyAA, StaffAA, TempStaffAA
|
Additional Information
Exception Requests are addressed on a case by case basis. All allowed exceptions are re-set at the beginning of the new academic year.
Need additional information or assistance? Contact the ITS Service Center.