Environment
University of Michigan Faculty, Staff, and Students
Issue
- Does U-M provide mobile 5G/LTE WiFi hotspots for those working at home or traveling?
- Does U-M provide internet service or other networking services off campus?
- Does U-M provide free or paid internet / WiFi services to the homes of employees and students?
- Does U-M reimburse for internet at home?
Resolution
Mobile WiFi Hotspots
- Generally, U-M does not provide mobile WiFi hotspots to students. Individual schools and units may have other arrangements; students may inquire with their department.
- Faculty and staff may work with their units to purchase mobile WiFi hotspots for off-campus use via Procurement.
- Hotspots are not permitted for use where ITS networking services are available.
- The U-M Net Hotspot service is different - it provides a stationary (desk-sized) router for use in locations where U-M Net is not available. It requires a power outlet, but provides higher capacity and is more reliable than a mobile, rechargeable battery-powered hotspot from a cellular carrier.
Internet / WiFi Services
- U-M ITS operates in-building networks (WiFi and wired Ethernet) for the U-M campus, as noted in the coverage map.
- ITS provides networking services off campus where a mobile Wi-Fi hotspot is insufficient. Inquire with your ITS Infrastructure Project Manager.
Reimbursement
Additional Information
ITS has recommendations on how to improve your home internet.
Need additional information or assistance? Contact the ITS Service Center.