Does U-M Provide Mobile WiFi Hotspots, Home Internet Service, or Reimbursement?

Environment

University of Michigan Faculty, Staff, and Students

Issue

• Does U-M provide mobile WiFi hotspots for those working at home or traveling
• Does U-M provide free or paid internet / WiFi services to the homes of employees and students?
• Does U-M reimburse for internet at home?

Resolution

WiFi Hotspots

• Generally U-M does not provide mobile WiFi hotspots through any university-wide program; Information and Technology Services (ITS) does not provide them
• Individual schools, and units may have other arrangements; students and employees may inquire with their department

Internet / WiFi Services

• U-M ITS operates in-building networks (WiFi and wired Ethernet) for the U-M campus, as noted in the coverage map
•  ITS does not operate networks in private residences

Reimbursement

• The University does not reimburse for home internet connectivity, although some exceptions may apply; see Standard Practice Guide 514.04

Additional Information 

ITS has recommendations on how to improve your home internet.

Need additional information or assistance? Contact the ITS Service Center.