TeamDynamix Request Forms not Currently Limited by Role

Environment

U-M TeamDynamix

Issue

TeamDynamix Request forms that are available to everyone, but should be limited by role

Resolution

Short term - If an ineligible individual submits a form, politely inform them they are not eligible to submit that type of request. Redirect them to how they can get the help they need.

Long term - These forms will be locked down by role.

Additional Information

Service Form Name Form should be available to
Google Cloud Platform at U-M* GCP New and Modify  faculty, regular staff, temp staff and sponsored
HPC Compute Resource Request* Request HPC Compute Resources Authenticated users
Major Incident Management* SI Text Notifications ITS only
Microsoft Azure at U-M* Azure Modify faculty, regular staff, temp staff and sponsored
MiDesktop* MiDesktop Modify Base Image Authenticated users
MiDesktop* MiDesktop Delete Pool Authenticated users
MiDesktop* MiDesktop Delete Base Image Authenticated users
MiDesktop* MiDesktop New Order Form Authenticated users
MiDesktop* MiDesktop Modify Pool Authenticated users
MiWorkspace Asset Tag and Asset Record* MiWorkspace Create Asset Tag and Request Asset Record ITS only
MiWorkspace Computer Model Certification* MiWorkspace Computer Model Certification ITS only
MiWorkspace Refresh* MiWorkspace Refresh ITS only
MiWorkspace Update Asset Location MiWorkspace Update Asset Location ITS only
MPrint Hardware deployment* Deploy Printer Hardware ITS-MiWorkspaceEngineeringPrint
TeamDynamix VIP* Add/Remove VIP Status ITS only

 

For assistance, submit a request here: ITS-TeamDynamix Support.

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Related Services / Offerings (1)

This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.