Environment
Videos, TeamDynamix knowledge
Issue
How to embed a video, either from YouTube or a non-YouTube source, into a TeamDynamix knowledge article.
Resolution
There are two methods to embed a video, depending on the source of the video:
Embedding a YouTube Video
- Go to YouTube.
- Locate the desired video.
- Click the Share icon.
- Click the Embed button.
- In the Embed Video dialog window click the Copy button in the lower right corner.
- Go to the Knowledge Base article you want to edit.
- Click Edit Article button.
- Place the cursor in the location desired for the video to be inserted.
- Click the Embed YouTube video button.
- Uncheck Show suggested videos at video's end.
Embedding a Non-YouTube Video
Note: Due to security restrictions, not all non-YouTube videos will work correctly.
- Copy the embed code from the video source.
- Go to the Knowledge Base article you want to edit.
- Click Edit Article button.
- Click on Source.
- Drop the embed code where you like in the article.
- Update the article.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.