Environment
Virtual Sites, Microsoft AVD, Nvivo
Issue
When I try to launch Nvivo in Virtual Sites I am asked for a license key that I don't have.
Resolution
This behavior stems from trying to launch the application too quickly after logging into Virtual Sites. The best course of action is the following:
- When you log into Virtual Sites and see the screen with all of the available application icons, wait 90 seconds before launching Nvivo.
- This gives the virtual machine time to reach out to the proper servers to claim the license it needs.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.