Environment
Campus Computing Sites, on-campus computer lab, Mac Computers
Issue
How to login to a Mac computer in a Campus Computing Site, "Please wait..." screen is preventing a user from logging into a Sites Mac
Resolution
Note: Occasionally the Macs will display a bland "Please wait" screen and there is a refresh button at the bottom that will dispel it.
When logging into a Mac computer at a campus computing site two possible login screens can appear. The correct way to login to a Mac computer is as follows:
- Use the login window that says Microsoft 365 on the top of the login window
- Enter your full uniqname@umich.edu email address
- Use your UMICH password
- If you see a different login screen, with a colorful flag photo background, you can use the switch login button at the bottom of the screen to get to the correct login page.
If you try to log in from the wrong screen or do not use your full email address, including @umich.edu, you will be denied access.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.