Environment
UMICH Password, Uniqname, Okta Sign In
Issue
How to reset a forgotten UMICH password starting February 25, 2026.
Resolution
Starting February 25, 2026, you can reset a forgotten UMICH password in Okta. Note that in order to reset your own password, you must have previously set account recovery information; otherwise, contact the ITS Service Center for assistance.
Reset Your Forgotten Password Yourself
- Navigate to okta.umich.edu (opens in new window).
- On the Okta Sign-In page, enter your uniqname and click Next, if prompted. Okta may remember you, in which case you can skip this step.
- When prompted to enter your password, click Forgot password? (located below the Verify button).
Note: If you are not prompted to enter your password, click the Password option. If the Password option does not display, click Back to sign in and then select the Password option.
- Click either the Email or Phone option.
- Email: For people with UMICH email addresses, the email will go to both your uniqname and any secondary (non-UMICH) email we have for you.
Click the Reset password link in the email. Alternatively, click Enter a verification code instead on the Okta Sign-In screen, enter the code located at the bottom of the email message, and then click Verify.
- Phone: Enter the verification code sent to you via SMS and then click Verify.
- Enter a new password and then re-enter the password in the fields provided.
- Click Reset Password.
Request Further Assistance
Depending on your campus, reach out to the appropriate help desk for further support:
Get In-person Assistance at an ITS Tech Help Location
Tech Help is able to provide in-person assistance with the password reset process. Bring your Mcard to verify your identity. Please be aware, our team members working at these locations do not have administrative access to your account. For assistance updating your account recovery information, please reach out to the ITS Service Center first.
Locations:
Additional Information