Zoom Transcription Options

Environment

Zoom

Issue

• What are the transcription options for Zoom other than Zoom Live Transcription?
• I need to use transcription in Zoom, but it doesn't work in a breakout room. What should I do? 
• I don't want to use Zoom for transcription. Are there other options?

Resolution

Please see the following sites for more information.

• Videoconferencing Captioning Tools for Zoom
  • Live (auto-generated) transcription
  • Communication Access Realtime Transcription (CART)
  • Audio transcription for cloud recordings
• MiVideo 
  • U-M’s cloud-based media streaming service
  • File owners can order, edit, and delete captions for audio and video files, including Zoom recordings
  • This service is provided by MiVideo using automatic speech recognition (ASR) technology
  • A searchable, interactive transcript is also provided
  • MiVideo offers free machine and paid (with a shortcode) professional (human) transcription, captions, and translation services
• Transcription third-party resources
  • CART contractors
  • Sign language interpreters (ASL)

Additional Information

Zoom accessibility

Need additional information or assistance? Contact the ITS Service Center.