For working with Salesforce CRM and vendor applications

Categories (5)

Advising & Student Success

For professional academic advisors working with the Student Success Center toolset

General

Standard resources that apply to all users of the CRM

Communications

For communications specialists and recruiters working with the mass communications toolsets to engage with prospective and current students

Governance

Information about the administration of the CRM at UM-Flint

Reporting

Resources for building reports using CRM data and information on the CRM data architecture