Note: Microsoft Windows users should make sure to install the version of the client available as described below, and
not the version from the Microsoft Store. The client download available below is more stable and compatible with CAEN's
Windows Remote Desktop Service.
In order to ensure you have the best version of the Omnissa Horizon Client, visit the clients.midesktop.it.umich.edu website. This will take you to a Dropbox folder with the latest client downloads for Linux, Mac, and Windows computers:
You may be asked to log into Dropbox using your uniqname@umich.edu account:
Once you download and install the Omnissa Horizon Client for your operating system, you will be ready to connect to CAEN's Windows Remote Desktop Service.
For instructions on using the client to connect, refer to our knowledge base article: How do I connect to a CAEN Windows computer remotely?