Windows Remote Desktop Service

The Windows Remote Desktop Service allows eligible individuals at Michigan Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.

NOTE: To use the Windows Remote Desktop Service from off-campus locations, you must first connect to the U-M Virtual Private Network (VPN): https://its.umich.edu/enterprise/wifi-networks/vpn

Articles (21)

Pinned Article How do I connect to a CAEN Windows computer remotely?

Pinned Article What is CAEN's Windows Remote Desktop Service?

Are there any time limits when connecting to the Windows Remote Desktop Service?

How do I Lock or Unlock a session when connecting to the Windows Remote Desktop Service over the web?

I received a "Loading Failed" error while attempting to connect to the Windows Remote Desktop Service. How do I fix this?

I tried to install the VMware Horizon Client, but I receive an "Install Failed" error. What can I do?

Is the U-M VPN required to connect to the CAEN Windows Remote Desktop Service?

What is the best way to connect to the CAEN Windows Remote Desktop Service? How can I improve the graphics or 3D performance?

What is the difference between using ITS Virtual Sites (midesktop.umich.edu) and the CAEN Windows Remote Desktop Service (caen.midesktop.it.umich.edu) servers when connecting with the VMware Horizon Client?

What is the maximum display resolution of the CAEN Windows Remote Desktop Service?

What server should I use in the VMware Horizon Client to connect to CAEN's Windows Remote Desktop Service?

What should I do if I am disconnected from the CAEN Windows Remote Desktop Service?

What should I do if my Mac cannot connect to the Windows Remote Desktop Service, or cannot access USB devices?

What should I do if the text or icons are too large or too small on the CAEN Windows Remote Desktop Service?

What should I do if the Windows Remote Desktop Service will not open via the web browser?

What should I do if when connecting to the CAEN Windows Remote Desktop Service, the VMware Horizon client shows a blank screen or closes immediately?

What should I do when I try to connect to the the CAEN Windows Remote Desktop service, and get a message stating "The attempted logon is invalid..."?

When I connect using the VMware Horizon Client, why don't I see any of the CAEN Labs options?

When I try to run the VMware Horizon Client, I received an error that "The Connection Server authentication failed." What can I do?

Where can I find the most current version of the VMware Horizon Client for my computer or device?

Why can't I find certain software applications when using CAEN remote access services?