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Zoom crashes or no sound can be heard from speakers
Issue
Zoom crashes and/or users are unable to hear other meeting participants despite their speakers working with other apps.
Environment
Windows 11 computers that use Realtek audio devices
LSA-TS-PrintServices
Support of print services
Running graphical software over SSH
that launches a window with a graphical user interface (GUI). SSH can forward GUI windows to machines remotely using the X Window system (also known as X11). To allow X forwarding to your machine from
Enabling SSH in macOS through Terminal
Summary
This article will explain how to turn on remote login (SSH) on macOS computers from Terminal and add a user to the remote login group.
This also works remotely using Apple Remote Desktop
Setting up your Meeting Owl
Summary
This article is for the initial setup with a Meeting Owl.
Environment
Meeting Owl, mobile device running Android or iOS, and a computer.
Directions
Connect the USB
Preventing Keychain from saving passwords
Summary
How to prevent Apple Keychain from saving passwords on the Mac OS.
The Keychain utility is used to store account passwords for many services on Mac computers. This article will help
Connecting to LSA file spaces (Mac)
Summary
This article discuss how to connect to LSA file spaces from macOS. Refer to the Linux instructions or the Windows instructions for other operating systems.
Departmental shared files and
Restoring an older version of a file from a home or shared drive
Summary
This article outlines the procedure for restoring the previous version of a file. This may be of use when a file is accidentally deleted, or a file was saved over a version that was needed
Using MySQL on WHE
Summary
This article discusses using MySQL databases on the LSA Web Hosting Environment (WHE) service that uses cPanel.
Environment
LSA cPanel environment
Directions
We have a very
Accessing Department of Psychology calendars
Summary
How to access the Department of Psychology calendars.
These calendars have varying access rights. Some calendars can be viewed online on the Department of Psychology web site, and
Software catalog
Summary
This article provides information about the U-M and LSA catalog of available software. What software is available from U-M or LSA? What's in your software catalog?
Environment
LSA
Resetting Wi-Fi preferences in macOS
Summary
This article will outline the steps to reset Wi-Fi settings in macOS to diagnose or remedy connection issues.
Environment
macOS
Directions
It is strongly suggested that you
Installing LDSS3 IRAF tools
Summary
Installing the LDSS3 IRAF Tools.
Environment
macOS
RHEL
Astronomy
iraf27 environment configured for Astronomy department
Directions
This article assumes you have the
Accessing the LSA Gateway
This article discusses problems accessing the LSA Gateway intranet site and how to work around them.
Issue
Attempting to access the LSA Gateway intranet site provides an LSA-branded 404/Page not
Fixing Microsoft Office 365 Mac error after update: "Your account uniqname@umich.edu doesn’t allow editing on a Mac"
Fix the Microsoft Office for Mac “View Only Your account uniqname@umich.edu doesn’t allow editing on a Mac. To learn more, contact your admin about your Microsoft 365 plan” error by having the user sign in and restart their computer. ... Issue
Occasionally after running a MacOS update, an error will be displayed in Microsoft Office applications reading “View Only Your account uniqname@umich.edu doesn’t allow editing on a Mac. To