Services A-Z (76)
Printing and Related Services
3D Printing consultation & job submission
Data, Reporting, and Analytics
One-time data extracts from administrative systems. Individual and personal data must follow University Data Governance rules and may also require Dean’s Office Approval.
Business Capability and Process Automation
Administrative Applications include college wide systems covering financial, budgeting, procurement and salary services, graduate and undergraduate recruiting, and certain department specific applications across the College.
Student Information Systems
This Service Offering consists of multiple applications used by faculty advisors and department staff across UM for multiple purposes - to facilitate appointments, view student information; record advising interactions; maintain advisor/student assignments; manage academic reviews, LSA degree audits, NCAA eligibility evaluations, cross-campus communication of releases/declarations/exceptions, Sweetland Directed Self Placement records and more. Applications to support curriculum approval and the LSA Course Guide are included.
Library Systems
Digital Asset Management service to track library assets which are in stock, checked out, overdue or have late fees associated.
Media and Audio Visual
Assist client to arrange the most appropriate microphone and playback sound support for their needs.
Academic Technology and Support
Design, consult, install, repair and upgrade AV systems for LSA spaces. Instructional equipment and software requests. Classroom access management.
Security Incident Response and Investigation
LSA TS Infrastructure group configures servers, firewalls, networks, and other computer devices to ensure that audit logs are appropriately configured and maintained
Academic Technology and Support
Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.
Academic Technology and Support
If you have an emergency in a classroom or notice a problem in a classroom, our team can help. For immediate assistance in the classroom call 734.615.0100 (choose prompt 1).
Academic Technology and Support
NOT CURRENTLY AVAILABLE ( Will not be online until Fall and the process is under evaluation currently)
Academic Technology and Support
The Media Center Mac and PC computer classrooms are available to all LSA departments for workshops and special instruction classes.
Academic Technology and Support
Produce ready-to-use videos with live camera, screen capture and audio for a variety of platforms
Academic Technology and Support
Collaboration, Edit and Demo room support a variety of activities such as group projects, audio/video editing and project demonstrations.
Lab Management Systems
CLIF Notes provide a standardized methodology and data store for maintaining information about the resources held by research groups. It is intended to be a collaboration between researchers and the LSA Technology Services support organizations for delivery of more efficient and effective support.
Database Management
Consultation, support and use of databases for collection management tools to assist researchers and museums in various specialized collections. Currently we support Specify and Collective Access in these areas.
Data, Reporting, and Analytics
Support for common LSA reporting systems such as Management Reporting System (MRS), KPI, Staff Metrics, and Dean’s Dashboard.
Academic Technology and Support
LSA faculty,staff and U-M students enrolled in LSA courses can check out a wide variety of audio/visual and computing equipment
Hardware Lifecycle Services
Assistance with computer purchases & questions related to computer hardware purchases or replacements.
Desktop and Mobile Device Support
Assistance with failed computer hardware; computers not powering on, battery issues, hard drive failure.
Academic Technology and Support
Student success consultations, in-class instructional technology assistance, course focused instructional technology workshops.
Data, Reporting, and Analytics
Find insights in the data. Larger data and analysis projects that will help you with a specific business question or process.
Research Administration Systems
Research Computing & Infrastructure staff are happy to help with understanding, selecting and managing storage based on size, type of data, type of access and location of analysis to be performed, exploring backup options suitable for your data, assisting in security of research data, assisting in locating long term archiving locations for research data.
Database Management
FileMaker Server databases ONLY, versions 12 through latest, in both, general purpose environment, or in HIPAA compliant environment. Users can interact with their database either through FileMaker desktop application, or through a web browser. Compatible with Windows and OS X.
Identity and Access Management
LSA provides network storage on a Department and Research PI level. This service can be requested to manage a persons access and obtaining audits of current access. Please note that access can only be administered with written permission of the respective Department Key Administrator, Executive Secretary, or Hiring Manager.
Desktop and Mobile Device Support
Requests and consultation for desktop back up services & storage options provided by the university.
Research-Specific Computing and Applications
The Digital Scholarship pilot service provides web platforms, provides expertise, and connects you with other scholars and resources for Digital Scholarship (DS) and Digital Humanities (DH) teaching and learning, research, and publishing.
Research-Specific Computing and Applications
The Digital Scholarship pilot service provides web platforms, provides expertise, and connects you with other scholars and resources for Digital Scholarship (DS) and Digital Humanities (DH) teaching and learning, research, and publishing.
Security Consulting and Education
The LSA TS Security team coordinates promoting security education and awareness and can facilitates training and exercises
Hardware Lifecycle Services
Assistance with decommissioning outdated technology equipment and transferring to Property Disposition.
Assessment Systems and Learning Analytics
Faculty Information Systems
The LSA Faculty Life Cycle is intended to be the single site which incorporates historical data and administrative processes supporting our tenure track faculty, capturing milestones from recruitment to retirement.
Research-Specific Computing and Applications
Research Computing & Infrastructure staff will work with departments and faculty candidates to determine the size, composition, and cost of research computing resources appropriate for an offer package.
Lecture Capture
Faculty may request an LSA classroom to use as a 'studio' for any remote course work. All spaces will have an installed computer, document camera, inputs for a laptop or flashdrive, and a microphone for voice capture. Every classroom will also have access to the Lecture Capture service and streaming capabilties installed in the space.
Research-Specific Computing and Applications
The LSA Field IT Equipment Evaluation and Demonstration Program provides members of the LSA community the opportunity to evaluate specialized IT solutions for field work before they invest their own funds.
Server and Storage Management
Support and coordination for the various network storage services provided by the university.
Email and Collaboration Services
U-M Google is a G Suite for Education software bundle that provides the core apps of Gmail, Calendar, Drive, Sites, Classroom, and Hangouts. It also includes over 40 other apps designed to improve collaboration.
Research-Specific Computing and Applications
Help in coding, using, and storing output produced using Great Lakes campus-wide cluster computing, Visualization GPU computing, XSEDE cluster computing, Amazon Web Services, Custom Data Analysis machines including those used in the analysis of Big Data, and Support for Instructional Use of Great Lakes
Integration Services
Consultation for the integration of new services with LSA's existing technology infrastructure.
Media and Audio Visual
Course video creation, design of instructional media, instructional video production.
Instructional Technology and Design
Course design, curricular integration of technology, grant project consultation, pedagogy focused seminars.
Lecture Capture
Recording of classes including audio, projected content and camera.
Media and Audio Visual
Live streaming of classes and events incorporating a single camera shot with audio and computer presentation content.
Research-Specific Computing and Applications
The LSA TS Geographic Information System (GIS) consulting service provides assistance with a variety of mapping and geospatial-related topics, such as: Making maps, Geospatial analysis, Georeferencing, Geocoding, StoryMaps, Mobile GIS, Workshops, GIS software, Building GIS Apps
Media and Audio Visual
Theatrical-style auditorium screening of disc and digital media (including DCP) as well as 35 and 16mm film formats.
Media and Audio Visual
Audio and video reformatting from legacy media to digital files for use in the classroom environment.
Network and Connectivity Management
Network and Connectivity Management
Manage and maintain the configuration of our on-campus network firewall solutions.
Network and Connectivity Management
Coordination, development, and maintenance of our on-campus network infrastructure.
Secure Computing
LSA TS has in place an enterprise level firewall to provide another layer of network security. Thus allowing LSA TS to prevent many types of malicious network traffic coming from outside the university network.
Desktop and Mobile Device Support
Network Setup & Troubleshooting
Identity and Access Management
Departments and units can sponsor people to get uniqnames, MCommunity Directory profiles, and computing services for them (and, in some cases, UMIDs). If your unit does not have a sponsorship administrator, please submit a request to LSA Technology Services for assistance.
Hardware Lifecycle Services
Help with purchasing equipment for new faculty & staff, set up with drives, department access & resources.
Identity and Access Management
On-premise web based password management tool, where teams of people can access and share sensitive password resources.
Printing and Related Services
High quality, large scale printing.
Printing and Related Services
Questions about printing how-to, installing new printers, ordering supplies.
Research Data Services
A limited service offering to provide and maintain a research data backup service for the School of Earth and Environmental Sciences.
Research-Specific Computing and Applications
Assistance with integrating research equipment with technology, consulting about purchases & help with existing research computing hardware.
Research-Specific Computing and Applications
Research Computing & Infrastructure staff are happy to provide individual consulting to researchers to assist them in the design and acquisition of IT hardware, software, and service solutions that address research needs.
Research Software
Design and development of custom software to support your research. Incorporation of lab-specific hardware into custom software applications. Debugging, repair, and improvements or upgrades to your existing code.
Research Data Services
LSA Technology Services has partnered with ITS to offer up to two terabytes of storage to LSA faculty, LSA lecturers, and LSA GSRA/GSRI without cost to the individual or department.
Research-Specific Computing and Applications
Our in-person office hours are regularly scheduled times in locations around campus when we will have subject matter experts in geographic information systems, high performance computing, digital scholarship, and computer programming available for drop-in support.
Research-Specific Computing and Applications
LSA Research Computing and Infrastructure Services provides comprehensive research support.
Research-Specific Computing and Applications
Research Computing & Infrastructure staff are happy to help to work with instructors to provide instruction on the use of research computing tools and methodologies in the classroom and make arrangements for those tools to be available to the students to use to complete the coursework.
Security Consulting and Education
The LSA TS Security team can provide consulting on how to best secure technology in our technology environment
Security Incident Response and Investigation
If you suspect there has been an information security incident, SPG 601.25 requires the incident be reported within 24 hours. The LSA TS Security team works in collaboration with the universities Information Assurance team to respond to security incidents as they arise.
Monitoring and Alert Management
Monitoring solution via Zabbix, an enterprise-class open source software package for monitoring networks, services, and services or applications.
Software and Applications Distribution
Assistance with purchasing new software, installation and troubleshooting current software issues.
Media and Audio Visual
Arrange service provision technical aspects of AV design for presentations at events in campus event spaces.
Academic Technology and Support
Student organizations can request fee based room rentals for meetings and events through our Room Reservations request form.
Desktop and Mobile Device Support
Questions about integrating research equipment, software or accessories. Requests for student orientations, staff workshops or training.
Conferencing and Telephones
Technology Services facilitates the capability of live two-way interactive video connections on many different platforms.
Media and Audio Visual
Assist clients in choosing which of our several video services will best fulfill their specific needs.
Security Incident Response and Investigation
The LSA TS Security team conducts monthly network vulnerability scans, focused on identifying system weaknesses before they can be exploited. Providing departments with valuable information ranging from systems that are new to their network to systems utilizing out of date software versions.
Web Services
Support for department, program, faculty, lab, research, and course sites (non-Canvas). We provide consultation, setup, migration, support and analysis of sites.