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Services or Offerings?

Recording and tracking lab experiments, equipment, and specimens.

Identity and access management, including accounts, authentication, access, and role-based provisioning.

Software package management, research software development, research software optimization or troubleshooting, workflow engineering, containers and cloud computing, securing access to software, and software associated with physical specimens.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).

Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, a public user interface, discovery tools, and infrastructure services specific to library systems.

Identity and access management, including accounts, authentication, access, and role-based provisioning.

Support of Collaborative Lab Information Facts (CLIF) system for research labs.

Identity and access management, including accounts, authentication, access, and role-based provisioning.

Access requests for campus server rooms and data centers

Assisting units with system access for faculty staff and students.

Support of Desktop Access,Account, and Authentication Management.

Instructional equipment and software requests. Classroom access management.

Requests for changes to access for the Student Advising File and Advising Appointment System.