Zoom Transcription Options

Environment

U-M Zoom

Issue

• What are the audio transcription and captioning options for U-M Zoom?
• I don't want to use Zoom for audio transcription. Are there other options?

Resolution

Please refer to the following sites for more information on audio transcription and captioning for U-M Zoom:

• Videoconferencing Captioning Tools for Zoom
  • Automated captions
  • Communication Access Realtime Transcription (CART)
  • Language and sign language interpretation
  • Audio transcription for cloud recordings
• MiVideo 
  • U-M’s cloud-based media streaming service
  • File owners can order, edit, and delete captions for audio and video files, including Zoom recordings
  • This service is provided by MiVideo using automatic speech recognition (ASR) technology
  • A searchable, interactive transcript is also provided
  • MiVideo offers free machine and paid (with a shortcode) professional (human) transcription, captions, and translation services
• Transcription third-party resources
  • University Translators has a universitywide agreement for translation services (including CART and sign language interpreters)
  • CART and ASL contractors (​Source: Mikalia Dennis, Office of Diversity, Equity, and Inclusion. Contact: mikaliad@umich.edu or 734-764-3620)

Additional Information

Zoom accessibility

Need additional information or assistance? Contact the ITS Service Center.