Updating MPrint Printer Address Book

Environment

• Support Services
• Department Administrators
• MPrint-as-a-Service Customers

Issue

You would like to update their printer's address book to include updated staff list.

Resolution

NOTICE: This can only be performed by ITS or unit personnel with access to the address book management server. MiWorkspace full service units may work through the ITS Service Center, their NIT, or can request access for themselves for address book changes.  Please contact ITS for assistance.  Mprint-PaaS IT should be contacted for managing their units' address books.

• Obtain IP address for printer by searching for the queue name on the MPrint Info page.
• Log into addressbook-mgmt.miprint.it.umich.edu using Remote Desktop.
  • Note: Please ensure you are connected to MWireless, a campus wired network, or the U-M VPN before attempting to connect to this server!
• Open a web browser and enter the obtained IP Address; the browser will connect to the printer's embedded web server.
• Search for Address Book and update according to request.

Additional Information

The printer's embedded web server will vary depending on make and model. Therefore, Address Book location will vary depending on printer. For example, the location of the address book on a Xerox AltaLink C8035 is on the front page in the header:

• Other EWS interfaces may have the address book located in a different directory.
• Administrator login may be required to make changes to the address book; passwords can be found in the MPrint Web application.

Using Remote Desktop

Windows:

1. Go to the start menu and search for “remote desktop connection”.
2. In the remote desktop connection program type addressbook-mgmt.miprint.it.umich.edu next to where it says computer then click connect.
3. Then sign in with your uniqname starting with umroot\ (umroot\uniqname) then enter your password and click OK.
4. RDP should then connect.

Mac:

1. .You will need to download and install RDP from the Managed Software Center, if it is not already installed
   1. On a non-MWS computer, it can be installed through the App Store.
2. Once you launch the application it will be a similar process, you will hit the '+' to enter in the machine name address e.g. addressbook-mgmt.miprint.it.umich.edu.
3. Then sign in with your uniqname starting with umroot\ (umroot\uniqname) then enter your password and click OK.
4. RDP will then connect.

Need additional information or assistance? Contact the ITS Service Center.