Environment
MiWorkspace
Issue
Lenovo Thunderbolt 3 Gen 2 (TB3G2) docking station compatibility
Resolution
The Lenovo Thunderbolt 3 Gen 2 (TB3G2) docking station provides docking connections using Thunderbolt 3 (Type-C) technology. On the back of the docking station there are multiple ports for connecting other devices. In addition to the AC power in connection, the back of the device has the following ports available: 4 USB-A 3.1, 2 DisplayPort, 1 RJ 45/Ethernet port, 2 HDMI, and 1 combo Thunderbolt 3 that is used to connect to the computer. On the front of the dock there are three ports available: 1 USB-C 3.1 Gen2, 1 USB-C / Thunderbolt for data transfers, and 1 3.5 mm Stereo/Microphone combo.
To be fully compatible, the dock must provide adequate power for the device and successfully work with 2 monitors, a mouse, keyboard, and networking. While the following MiWorkspace recommended and supported PC laptops are compatible with this dock, the dock power button only works with the Lenovo laptops:
- HP EliteBooks 840 G5, 850 G5, 840 G6, and 850 G6
- Dell Latitudes 5410, 5420, 5430, 5440, 5450. 5520, 5530, 5540, 7350 (detachable), 7400, 9410, 9420, 9430, 9440
- Lenovo ThinkPads T14 Gen3, T14 Gen 4, T14 Gen 5 and X13 Yoga Gen 3
The following MiWorkspace recommended and supported PC laptops are not compatible because of power issues. This Dell dock delivers 130W power to Dell devices but only 90W to non Dell devices. These laptops cannot be reliably used with this dock and attempting to do so is not recommended or supported:
- Dell Latitudes 5550 and 7350 (Standard only) - no networking
- Dell Precisions 5550, 5560, 5570, 5680, 5690, and 7680 - 5570 also presented a Realtek PCIE CardReader device warning.
- Lenovo ThinkPad P1 Gen5 and ThinkPad P1 Gen 6
Additional Information
Need additional information or assistance? Contact the ITS Service Center.