Environment
All Dell laptops
Issue
The trackpad suddenly stops and gives no indication of why it isn't working correctly.
Resolution
Dell driver updates sometimes install entirely silently behind the scenes. On occasion, you might be in the middle of using a peripheral device (USB keyboards, mice, trackpad) when its driver is installed, which can stop the operation of that device.
- Rebooting the computer will usually fix the problem
Additional Information
We have seen this specifically with the 5430 model, but the issue is true for all Dell computers.
Need additional information or assistance? Contact the ITS Service Center.