Environment
MPrint Data Guide
Issue
What information does MPrint collect and how is it used?
Resolution
Information and Technology Services (ITS) provides MPrint, a printing service that allows campus community members to print from their computers or mobile devices to many printers on the Ann Arbor campus. MPrint is used at Campus Computing Sites and throughout academic and administrative units that subscribe to the service.
MPrint Data We Collect
- User credentials
such as uniqname and Mcard number
- Session information
such as timestamp, printer name, server name, IP address, name of print account, jobs held in Follow-me queue
- Print job attributes
such as document name, number of copies, orientation, requested pages, paper size, color, copy of file to be printed in Follow-me queue (held for up to 24 hours)
How We Use MPrint Data
The University of Michigan uses MPrint data to enable:
- Service Support
Troubleshoot problems with the PaperCut application
- Cost Management
Calculate cost and charge users and/or Shortcodes for printing at Campus Computing Sites
- Reporting
Support internal reporting based on aggregated data such as total page counts or total cost. Some departmental reports may include uniqname and in some cases may show document names. These reports are not in use in the Campus Computing Sites environment.
How We Collect MPrint Data
- Automatically
When you submit and execute print jobs utilizing the MPrint services
How We Share MPrint Data
The University of Michigan does not sell or rent your MPrint information. We may share your information with service providers who are helping with troubleshooting. We strive to require our service providers to keep your personal information secure and use it only for providing services on the university’s behalf.
There are also rare occasions when personal information is shared when required by law, or to protect the safety, property, or rights of the university, its community members, and guests.
Additional Information
- Privacy at U-M website
- If you have any concerns or questions about how your personal information is collected or used, please contact the U-M Privacy Office at privacy@umich.edu
Need additional information or assistance? Contact the ITS Service Center.