Unassign a Cart Order in Marketsite

Environment

M-Marketsite (Browse Only and M-Pathways Financials system version)

Issue

How do I unassign a cart that I assigned to someone in Marketsite? How do I recall an order that I assigned to another user in Marketsite? How do I withdraw a cart order that I assigned in Marketsite?

Resolution

1. Access the version of Marketsite you used to assign the cart order
2. Click the Shopping Cart icon in the left navigation bar
3. Click My Carts and Orders > View Carts
4. Select the Assigned Carts tab (if not already selected)
5. Under the Action column on the far-right of the cart entry, click the drop-down arrow > Unassign

NOTE: Users are not notified when carts are unassigned. Since users are notified when carts are assigned, you can avoid any confusion by directly notifying the user that you unassigned the cart.

Additional Information

See Assign a Cart Orders in M-marketsite for more details about assigning a cart. Please note, that documentation references the M-Pathways version of Marketsite. Some details may not apply if you're using Browse Only.

Need additional information or assistance? Contact the ITS Service Center.