Get Help with BusinessObjects Queries and Reports

Environment

Data Warehouse, BusinessObjects

Issue

How to determine who can assist with BusinessObjects queries based on data set.

Resolution

Self Service Resources

Lots of help with report writing and issues is available in the U-M BusinessObjects Users Forum

Useful information about U-M specific data is also available in the published data dictionaries: ITS | U-M Data Warehouse | About Data Dictionaries

Support Resources by Data Area

CRAS (College Resource Analysis)

Contact the Office of Budget and Planning

DART/Development

Contact the Office of University Development (OUD), Reporting Information & Analysis team

eResearch Contact the ITS Service Center to submit a ticket
Financials & Physical Resources Contact the ITS Service Center to submit a ticket

Human Resources

For Michigan Medicine HR questions, contact HITS: HITS | Data & Analytics

Otherwise, contact the ITS Service Center to submit a ticket

Payroll, Time & Labor, Benefits

Contact the Shared Services Center (SSC) at 734-615-2000, select Payroll prompt

Planview Contact the ITS Service Center to submit a ticket

Student (Records, Admissions, Financials, Retention)

Contact the ITS Service Center to submit a ticket

Teaching & Learning

View information at LARC Frequently Asked Questions

If more help is needed, contact the ITS Service Center to submit a ticket

Additional Information

Need additional information or assistance? Contact the ITS Service Center.