BusinessObjects - Random Reports Appearing in BI Inbox

Environment

BusinessObjects, Business Objects, Data Warehouse

Issue

• Random reports are appearing in my BI Inbox
• Queries that I do not own are appearing in my BI Inbox

Resolution

After the BusinessObjects upgrade to version 4.3 in October 2022, you have the option to select Everyone when you send a report/query via the BI Inbox. As a result, reports are being received by users who are not directly involved.

When a report lands in your inbox, you will become the owner of the copy that is saved in your inbox. Please delete any reports you don't recognize/aren't expecting to receive.

Delete a Report

1. To delete a report in your BI Inbox, click the inbox item
2. Click the 3 horizontal dots in the upper-right (above the View option)
3. Choose Delete

Delete Multiple at Once

1. Switch to the Documents tab in the BI Inbox
2. Use the checkbox next to the report/document to select all the items you'd like to delete
3. Click the 3 horizontal dots in the upper-right of the inbox list section
4. Click Delete
5. Click OK to confirm that deletion

Additional Information

This is a known issue that has been reported to the vendor.

Need additional information or assistance? Contact the ITS Service Center.