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Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes software/infrastructure in support of service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.

Design, consult, install and upgrade AV systems for LSA spaces.

Design, Onboarding, administration and management of the LSA Service Management Tool whether for a separate instance or use of our “roomie” shared tool.

Consulting and development of custom application design and development to support research activities along with debugging and troubleshooting existing applications.

Arrange service and provision technical aspects of AV design for presentations and events in central campus spaces. Fees may apply.

Consulting on web analytics, user experience design, and reporting for LSA sites using Adobe Experience Manager. Includes Google Analytics and Crazy Egg, as well as guidelines for search engine optimization.