Unable to install or update software on a Mac


When attempting to update or install software on an Apple Mac computer through the Managed Software Center, no updates are found and/or software does not install.


  • macOS
    • OS versions ≤ N - 1
      • eg. if macOS 14 is the most recent (N), it and macOS 13 (N - 1) are considered supported, anything else is unsupported
  • Managed Software Center


Apple only guarantees timely security updates for the most recent version of macOS, and so the University has decided to follow this pattern of N - 1 to comply with security policies. To encourage updating to a supported OS, new software installs and updates are blocked though Managed Software Center with the exception of any potential security updates or patches.


Please update your OS to a supported version of MacOS. As previously mentioned, only the 2 most recent version are supported.

If an OS version update is not available in your Managed Software Center, please contact LSA Technology Services at lsatechnologyservices@umich.edu or submit a service request on the web.

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Article ID: 6203
Wed 8/18/21 10:35 AM
Fri 3/8/24 10:36 AM