Installing managed software on a Mac computer

Objective

How to install new applications, applications pushed by LSA Technology Services, and updates through Managed Software Center on an LSA Mac OS X computer.

Environment

  • Mac OS X
  • Managed Software Center

Procedure

 Note
Make sure you are connected to the internet before doing the below steps.

Installing Available Software

  1. Click the Block M in the Mac Menu Bar. 
  2. Click "Managed Software Center."
  3. Find the software title you want to install from the list and click "Install."
  4. The program will download and begin installing the program. You can install multiple apps at the same time.
  5. Once the "Install" button changes to "Installed." The software is ready to be used.


Instructional Video:

Installing Pushed Applications or Optional Updates

LSA TS can 'push' software to your LSA Mac in cases where LSA Licensed Software doesn't show up on the software list in Managed Software Center.

  1. Click the Block M in the Mac Menu Bar
  2. Click "Managed Software Center"
  3. Click the "Updates" tab along the top.
  4. Managed Software Center will check in with the software server and find any applications that have been 'pushed' or sent for install.
  5. If everything on the list is okay to be installed, click the "Update All" button. Otherwise, some software can be installed separately or one at a time. Look for the individual "Install" buttons next to the item.
  6. The programs will download and begin installing the program.
  7. Once all the programs are installed, the main window will say that, "All software is up to date."


Instructional Video:

Installing Software Updates

All software updates are done through Managed Software Center. Most of the time, Managed Software Center will check and inform you of pending updates, but you can manually force it to check as well:

  1. Click the Block M in the Mac Menu Bar.
  2. Click "Managed Software Center."
  3. Click the "Updates" tab along the top.
  4. Managed Software Center will check in with the software server and find any updates that are pending.
  5. Click "Update All" after reviewing all updates are good to be installed. Sometimes updates can be installed separately. Look for the individual "Install" buttons next them.
  6. The updates will download and begin installing.
  7. Once all the programs are installed, the main window will say that "All software is up to date."

Common Issues

I Don't See The Program I Want To Install under the Applications tab

The program might need to be pushed to your device. Please contact LSA TS to request that the software or update be pushed.

The Program Finished Installing But I Don't See It In My Applications Folder

The computer might need a restart to finish the install.

A Pushed App Isn't Showing Up in Updates To Be Installed

You might have to click, "Check Again" a couple times for it to get all the apps / updates.

I Can't Find Managed Software Center On My Personal Computer

Managed Software Center is only installed on LSA-build and managed computers. Please check the ITAM Software Catalog to see if there's a personal computing license available for the software you wish to have installed.

Additional Information

Some programs will require restarting your computer (this is usually noted in RED under the "Install" button) and others can only be installed while your computer is starting up. Please don't turn off your computer while installing software or updates.

If you have any questions or need assistance with these steps, please contact the LSA TS IT Service Desk by either emailing lsait@umich.edu or calling 734.615.0100.

Details

Article ID: 1487
Created
Tue 5/26/20 6:00 PM
Modified
Thu 10/8/20 4:09 PM