Removing/Uninstalling Code42 Crashplan from a computer

Tags code42

Summary

Removing Crashplan from a device using the provided uninstaller. This might be necessary if the application cannot connect to the server or is not functioning correctly.

Environment

  • Code42 Crashplan
  • Mac
  • Windows

Directions

Mac

  1. Open a Finder window and click Go > Go to folder in the top menu bar.
  2. Enter /Applications/Crashplan.app/Contents/Helpers/ and press enter.
  3. Double Click Uninstall.app

Windows

  1. Navigate to Control Panel > Programs and Features.
    • You can search for this in the start menu or right-click the start icon
  2. Find Crashplan/Code42 from the list and click Uninstall.