Zoom: Cloud Recording Auto-Deletion and Long-Term Recording Retention

Summary

This article provides information about the auto-deletion process of U-M Zoom cloud recordings after 150 days, as well as resources for long-term retention of these recordings past 150 days.

Body

Environment

U-M Zoom

Issue

Why does Zoom show that my cloud recording will auto-delete in # number of days? How can I keep the recording permanently?

Resolution

  • Zoom is a solution for short-term recording sharing, not long-term hosting.
  • The U-M Zoom cloud recording retention policy is 150 days from the recording creation date, plus an additional 30 days in Trash.
    • Recordings remain in the Trash for 30 days or until the host clicks Delete and permanently deletes them (whichever comes first).
      • Cloud recordings recovered from Trash after they were automatically moved due to exhausting the retention policy are recovered for one day, then automatically moved back to the Trash for 30 days.
    • Zoom will notify you via email seven days before your recording is permanently deleted.
      • As long as you have not turned off the When the cloud recording is going to be permanently deleted from trash setting in Zoom (Under Settings > Recording > Notification). Changing this setting to "Weekly digest on Monday" will send you a summary every Monday of all recordings scheduled for deletion.
  • All U-M Zoom cloud recordings must auto-delete to meet U-M's short-term storage needs for the larger university community.
    • Turning off auto-deletion of cloud recordings is not an option in U-M Zoom.
  • Once a recording is permanently deleted, neither U-M nor Zoom can recover it.

Long-term storage and hosting options

  • Download cloud recordings to your computer:
    1. Go to the Zoom Recordings page (and log in with U-M Sign In if prompted).
      • If the recording has already been moved to the Trash, you must click Recover from the Trash page before you can download it.
    2. Click the three-dots icon next to the recording you wish to download.
    3. Click Download (# files).
  • Copy cloud recordings to U-M Dropbox and/or MiVideo
    • Recommended method for quickly saving a large number of recordings.

Additional Information

If a cloud recording is trimmed, any downloads of that recording will NOT be trimmed. The full video will download. Refer to Zoom Support for more information.

Need additional information or assistance? Contact the ITS Service Center.

Details

Details

Article ID: 3304
Created
Tue 8/4/20 11:07 PM
Modified
Mon 3/9/26 1:32 PM

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