Zoom: Audio Transcription/Captioning for Cloud Recordings

Environment

U-M Zoom, cloud recordings

Issue

• How do I enable audio transcription for my Zoom cloud recordings?
• How do I view and edit an audio transcript to add captions to a cloud recording?

Resolution

Audio transcription for cloud recordings allows you to add captions to a meeting/webinar cloud recording after it has concluded. This feature only works with cloud recordings, as local recordings do not include audio transcripts.

Enable audio transcription for cloud recordings

1. Go to your U-M Zoom account settings.
2. Click the Recording tab.
3. Check the Create audio transcript box under the "Advanced cloud recording" section.
4. Click Save.

The audio transcript will not generate if you do not have this setting enabled when you record your meeting/webinar to the cloud. (You cannot retroactively apply the setting to cloud recordings that have already occurred.)

View and edit the transcript files

After recording your Zoom meeting/webinar to the cloud, you can view and edit the audio transcript from your Zoom settings. Refer to the Zoom Support page for instructions on viewing and editing your transcript.

Depending on the length of the cloud recording, the transcript may take several hours to generate. You’ll receive an email notifying you when it is available.

Additional Information

• Additional options for Zoom captioning and audio transcriptions can be found at Videoconferencing Captioning Tools for Zoom.
• Local recordings do not have audio transcription options available.
• Audio transcription for cloud recordings supports several languages, including English, Spanish, Chinese, and more.
• If you have the "Smart Recording with AI Companion" setting turned on and wish to turn off audio transcripts for cloud recordings, you must also turn off the Smart Recording setting, as the two are connected.

Need additional information or assistance? Contact the ITS Service Center.