Create a New Friend Account

Environment

U-M Friend accounts, Okta Sign In

Issue

How to create a new Friend account in Okta.

Resolution

Create a New Friend Account

1. Go to accounts.it.umich.edu/friend. 
2. Enter your First name, Last name, and Email address.
3. Click Submit.
4. Check your email for a message from IT.accounts@umich.edu and click the included link or copy and paste it into a browser tab. 

Note:

• Check your spam folder if you do not see the message in your inbox. 
• The link will take you to a URL that begins with okta.umich.edu and prompt you to set up your password.

5. Click Password - Set up.
6. Enter a password and re-enter the password in the fields provided.
7. Click Next.

Request Service Authorization

Once you’ve created a new Friend account, you must be authorized to use each desired service by the appropriate service provider. Common examples include:

• Parents/Family authorized to access student account information, including tuition bills: Your student must authorize your new email address through Wolverine Access.
• Admission applicants: Verify your new email address/Friend account in Wolverine Access. 
• Canvas courses: You must be enrolled in a Canvas course with your friend account email address in order to access Canvas. 

Sign in with a Friend Account

Once you’ve been authorized to use a U-M service, you can complete Okta Sign In using your Friend account email address and password or email link.

Additional Information

If you previously had a U-M Friend account and need to create a new one:

• If you create the account using the same email address, you can sign in to all services you have been previously authorized for. 
• If your email address has changed, see Friend Account Email Changes. 

Need additional information or assistance with Okta? Michigan Medicine affiliates, contact HITS. Other U-M affiliates, contact the ITS Service Center.