Body
Environment
U-M Google, shared drives
Issue
How do I renew a Google shared drive using the ITS Shared Drive Manager?
Resolution
To improve the lifecycle management of Google shared drives, you are required to renew your drives annually using the ITS Shared Drive Manager tool. (This process is similar to the existing MCommunity group renewal process, wherein you will be notified 30 days before the drive expires and asked to use the tool to renew it.)
All shared drives that were not imported into the ITS Shared Drive Manager have been deleted and are unrecoverable.
To renew your shared drive:
- Speak with the other shared drive Managers to ensure only one of you completes the process.
- Go to the ITS Shared Drive Manager tool.
- Find your shared drive from the list under "Google Shared Drives You Manage" and click Renew beside it.
- Confirm the Managers listed are correct by checking the confirmation box. If they aren't, click Update Managers and follow the prompts.
- Click Renew shared drive.
Your shared drive has been successfully renewed for one year. Refer to Shared Drives in U-M Google for details on using the tool to manage drives, including changing the shared drive's Managers, name, and associated school/college/unit.
Additional Information
- Shared drives created after March 10, 2024, were automatically renewed on September 10, 2024, and their expiration date is 365 days from 9/10/24.
- If the shared drive is no longer needed, contact the other Managers before deleting it yourself.
- If you do not want to be a shared drive Manager anymore, you must ask another Manager to remove you from the account using the ITS Shared Drive Manager tool. You cannot remove yourself using the tool.
Need additional information or assistance? Contact the ITS Service Center.