Body
Environment
U-M Google, shared drives
Issue
How do I renew a Google shared drive using the ITS Shared Drive Manager?
Resolution
You are required to renew your drives annually using the ITS Shared Drive Manager tool. You and every Manager assigned to it will be notified 30 days before the drive expires and asked to use the tool to renew it.
To renew your shared drive:
- Speak with the other shared drive Managers to ensure only one of you completes the process.
- Go to the ITS Shared Drive Manager tool.
- Find your shared drive in the list under "Google Shared Drives You Manage" and click Renew next to it.
- Confirm the Managers listed are correct by checking the confirmation box. If they aren't, click Update Managers and follow the prompts.
- Click Renew shared drive.
Your shared drive has been successfully renewed for one year. Refer to Shared Drives in U-M Google for details on using the tool to manage drives, including changing the shared drive's Managers, name, and associated school/college/unit.
(If no action is taken to renew the drive before its expiration, it will be deactivated and scheduled for deletion. After an expired shared drive is permanently deleted, the drive cannot be restored, and its data cannot be recovered.)
Additional Information
- If the shared drive is no longer needed, contact the other Managers before deleting it yourself.
- If you no longer want to be a shared drive Manager, you must ask another Manager to remove you from the account using the ITS Shared Drive Manager tool. You cannot remove yourself using the tool.
- All shared drives that were not imported into the ITS Shared Drive Manager in 2024 have been deleted and are unrecoverable.
Need additional information or assistance? Contact the ITS Service Center.