Environment
MiWorkspace
Issue
Dell WD19TBS docking station compatibility
Resolution
The Dell WD19TBS docking station provides docking connections using Thunderbolt 3 (Type-C) technology. On the back of the docking station there are multiple ports for connecting other devices. In addition to the AC power in connection, the back of the device has the following ports available: 2 USB-A 3.1, 2 DisplayPort 1.4, 1 RJ 45/Ethernet, 1 HDMI, and 1 USB-C multifunction DisplayPort. On the front of the dock there are two ports available: 1 USB-C 3.1 Gen2 and 1 USB-A 3.1 Gen 1 with PowerShare.
To be fully compatible, the dock must provide adequate power for the device and successfully work with 2 monitors, a mouse, keyboard, and networking. The following MiWorkspace recommended and supported PC laptops are fully compatible with this dock:
- HP EliteBooks 840 G5 and 850 G5
- Dell Latitudes 5410, 5420, 5430, 5440, 5520, 5530, 5540, 7400, 9410, 9420, 9430, 9440
- Dell Precisions 5550, 5560, 5570, and 5680
- Lenovo ThinkPads T14 Gen3, T14 Gen4, X13 Yoga Gen 3
The following MiWorkspace recommended and supported PC laptops are not compatible because of power issues. This Dell dock delivers 130W power to Dell devices but only 90W to non Dell devices. These laptops cannot be reliably used with this dock and attempting to do so is not recommended or supported:
- HP EliteBook G6 - the dock power doesn't charge the battery and the power button on the dock does not work
- Lenovo ThinkPad P1 Gen5 and P1 Gen6 - the dock does not provide enough power
Additional Information
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