TeamDynamix Admins: Accessing the TeamDynamix Admin Tools

Environment

TeamDynamix

Issue

I am a TeamDynamix administrator and need to know how to access the TDX admin tools.

Resolution

Access the tools from your ticketing application

  • Open teamdynamix.umich.edu and click the User option
  • Click the tab for your ticketing application
  • Click the gear in the upper-right and select Admin

Access the tools from the client portal

  • Open teamdynamix.umich.edu and click the Client option
  • Click your name in the upper-right corner and select Admin

Additional Information

Need additional information or assistance? Submit a request here ITS-TeamDynamix Support.

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ITS-TeamDynamix
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.