Access, View, and Update Tickets in the TeamDynamix Portal

Environment

TeamDynamix

Issue

How to update a ticket you have submitted in TeamDynamix.

Resolution

View and update your TeamDynamix Tickets

  1. Navigate to teamdynamix.umich.edu and click Client Portal tile.
    1. For ITS Tickets, you can navigate directly to https://teamdynamix.umich.edu/TDClient/30/Portal/Home/.
  2. Click on 'My Requests'. 
  3. Sign in using your Uniqname and Password.
  4. Click on Tickets and Comments as needed.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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Related Services / Offerings (1)

ITS-TeamDynamix
This service is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix can support IT management and support functions and has capabilities that provide general customer support or management of other non-IT functions like facilities and human resources too.