Ordering a Transcript for Former Students/Alumni with No Uniqname or with an Inactive Uniqname

Environment

Parchment, Office of the Registrar

Issue

Trying to order a U-M transcript as a former student or alum, but…

• I don’t have a uniqname
• my uniqname is inactive and I’m not eligible to reactivate the account

Resolution

1. Go to Wolverine Access and enter 'transcript' in the search bar
2. Click Order Transcripts/Check Order Status (Ann Arbor)
3. Select the Order transcripts (without U-M login) option
   • The Office of the Registrar's Transcripts page has a similar link
4. Enter your email address and click Continue
5. If you have an existing Parchment account, continue with the regular login process (use the Forgot your password? option if needed)
6. If you're new to Parchment, follow the prompts to create a Learner Account
7. For new accounts and first-time orders, you'll be prompted for some personal information, contact information and Enrollment Information
   • NOTE: The Enrollment Information page will ask for a Student ID number but it is not required. If you don’t know your 8-digit UMID, you can leave the field blank or enter text in the box (such as ‘Don’t know’ or ‘Don’t have’).
8. The ‘University of Michigan - Ann Arbor’ Parchment page should display at least one option to Order your UM transcript - click Order for the type of transcript you need
   • Most users will have just the Central Transcript option
   • Users with affiliations to specific schools (Law, Dentistry, Medical) will have a corresponding transcript option
     • NOTE: If you’re seeing options for schools you didn’t attend, this indicates Parchment was unable to determine the applicable options based on the enrollment information that was provided on account creation/registration. This data issue should be resolved after your first order is completely processed.
9. See Parchment’s Place an order page for an outline of the process
10. After placing an order, you’ll receive a confirmation email from Parchment
11. See Parchment’s Order Status and Track Order page for steps on reviewing the order

Additional Information

• For electronic transcript orders, after the order confirmation Parchment sends emails for the following actions/status:
  • the order recipient receives a 'You've Received A Document: <Parchment Delivery ID>' email
  • when the recipient accesses/views the transcript, you'll receive a 'Credential has been previewed' email
  • you'll receive a 'Document has been received' email that confirms a complete request
  • Note: all of these emails should include the corresponding Parchment Document/Delivery ID (DID)

For further questions or more information on transcripts, please contact ro.transcript.orders@umich.edu, 734-763-9066, or Office of the Registrar | Transcripts.

Need additional technical information or assistance? Contact the ITS Service Center.