Friend Invitation (Not Social Login) Expired or Timed Out

Environment

Canvas
Friend Account

Issue

I tried to complete my Friend account request (to be able to login to Canvas) but received a message that the invitation expired. 

Resolution

The U-M Friend account system sends an email, with a link to complete the setup, that expire after 24 hours to reduce security risks. You can set up the Friend account again to have another invitation sent.

1. Request your U-M Friend account:

  1. Check the invitation to see what e-mail address it was sent to
    1. Use this address for your U-M Friend identity in the next step
  2. Follow these instructions to create your U-M Friend account; Set up a Friend Account. 

2. If you are invited to a Canvas course, this is how to login with your Friend account:

  1. Navigate to canvas.it.umich.edu
  2. Click on the "U-M Login" option
  3. When prompted to "Enter your Login ID and Password", use the Friend ID (your email address) and the password you created in part 1

If you signed into a Canvas course with a Social Login (Google, Microsoft, LinkedIn, Facebook, Twitter), and you are receiving the invitation expired message, please contact the ITS Service Center.

Additional Information

For additional questions, please contact the ITS Service Center

Details

Article ID: 3667
Created
Fri 9/11/20 3:55 PM
Modified
Fri 2/23/24 3:22 PM