Friend Invitation (Not Social Login) Expired or Timed Out

Tags timedout

Environment

Canvas, Friend Account, U-M Login

Issue

I tried to login to my Friend (or Canvas) account but received a message that the invitation expired. 

Resolution

The U-M Friend account system sends links that expire after 24 hours, to reduce security risks. You can set up the Friend account again to have another invitation sent.

Create your U-M Friend account:

  1. Check the invitation to see what e-mail address was used for you; use this address for your U-M Friend identity in the next step
  2. Follow these instructions to create your U-M Friend account: https://teamdynamix.umich.edu/TDClient/30/Portal/KB/ArticleDet?ID=1203

If you are invited to a Canvas course and you choose to use a Friend account, this is how you login:

  1. Navigate to canvas.it.umich.edu
  2. Click on the "U-M Login" option
  3. When prompted to "Enter your Login ID and Password", use the Friend ID (your email address) and the password you created in step 1

If you signed into a Canvas course with a Social Login, and you are receiving the invitation expired message, please contact the ITS Service Center.

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

Details

Article ID: 3667
Created
Fri 9/11/20 3:55 PM
Modified
Thu 7/22/21 1:56 PM