Adobe Firefly Login, Knowledge, and Support

Environment

Adobe Firefly

Issue

How to access and login to Adobe Firefly.

Where to find knowledge materials and help with Adobe Firefly.

Resolution

Firefly is part of the University's Adobe Creative Cloud license.

Eligibility for the University of Michigan's Adobe Creative Cloud License

Adobe Creative Cloud is available for free to all active students, faculty, and regular full- and part-time staff on the Ann Arbor, Dearborn, Flint and Michigan Medicine campuses. For more details see Who is eligible to use Creative Cloud? 

Over 20 apps are included in the Adobe Creative Cloud suite along with 100 GB Creative Cloud Storage per user. For a complete list of services see What's Included with Adobe Creative Cloud.

Firefly Access and Login

1. Firefly is a webapp (no software installation necessary) at https://firefly.adobe.com/
2. Click the "Sign In" button in the upper right
3. Select “Continue with Google” from the options
4. Enter your Umich email address (non-med email address)
5. Login to Weblogin and Duo 

Knowledge and Support

• Firefly User Guide
• Firefly Video Tutorials
• Adobe Support Community
• Training for Adobe Firefly can be found on LinkedIn Learning which is available to faculty, staff, and students at the University of Michigan. See the Organizational Learning LinkedIn Learning webpage for more information.

Adobe Generative Credits

• Generative credits enable the use of the Generative AI features in Firefly.
• "Text to image" and "Generative fill" use one credit each time you click “Generate”.
• Check your individual credits by clicking the icon in the upper right of Firefly.
• Credits reset every month.
• If you use up all your credits, Adobe will slow down the creation of your images until your credits renew.
• Frequently asked questions about generative credits

Additional Information

For additional questions, please contact the ITS Service Center