SPH Media and Computing Services encourages you to bring your computing requirements to us before you make your purchase and let us help you select equipment. We will design a solution that meets your needs, functions properly with the SPH systems, and results in the lowest installation and service charges. Consultation with SPH Media and Computing Services before a computer purchase results in easier setup and troubleshooting after the purchase. Submit a ticket to request a consultation.
If you have any questions about computer purchases you may contact the SPH Media and Computing Services Help Desk by sending email to sph.help@umich.edu, calling 936-1247.
Only recommended systems are eligible for Full Support - others will receive Best-Effort.
Requirements
- Brands*: Apple, HP (Pre-2021 models), Dell, Microsoft Surface, Misc.***
- Minimum specifications: Intel i7 processor, 16GB RAM, 512GB SSD
- Examples:
- Desktop: Dell Optiplex 5090 with i7 processor, 16 GB of RAM, 512 GB SSD, 4-year warranty**
- Laptop: Dell Latitude 5420/5520 with i7 processor, 16 GB RAM, 512 GB SSD, 14" display (Note: The 5520 has a 15” display), 4-year warranty
* These brands must be purchased via appropriate "punchouts" on M-Marketsite (Wolverine Access). Submit a ticket to request one.
** 4-year warranty is very highly recommended and quite inexpensive when purchased alongside the system
*** Other brands may be considered and supported purely at the discretion of SPH Computing Services. Please contact us for more information.
Windows
Windows Support Options
- Must have Windows 10 64-bit (Professional or Enterprise)
- Must support the SPH 'Microsoft Windows' image
- Education or Government model machines
- Must have a support warranty (beyond manufacturer's)
macOS
macOS Support Options
- Laptop: M1/M2/M3 processor with 16GBs-RAM / 512GBs-SSD Drive
- Desktop: M1/M2/M3 processor with 16GBs-RAM / 512GBs-SSD Drive -or- if Intel based: i7 processor, with 16GBs of RAM and 512 SSD.
- Must purchase 3-4 Years AppleCare+ for Schools. [4 years with NSF(NoServiceFee) recommended]
- Must support the U-M Enterprise MacOSX latest image.