Zoom: Attendance and Poll Reports in Canvas

Environment

U-M Zoom, Zoom in Canvas integration

Issue

I have created my course meetings using Zoom in Canvas, and now I would like to know:

  • How can I pull a report of who attended my course meeting so that I can take attendance?
  • How can I pull a report of the polls I used in my course meeting?
  • How can I download the reports to a .CSV file?
  • How can the rest of my instructional team access these reports?

Resolution

Navigate to the reports

  1. Open your course in Canvas.
  2. Click Zoom from the left navigation.
  3. Click the Previous Meetings tab.
  4. Click Report beside the course meeting for which you want to generate a report.
Note: If the meeting is not showing in Previous Meetings but is still listed in Upcoming Meetings, wait until the meeting's end time has passed for it to appear in Previous Meetings. The end time is determined by the combination of the meeting's start time and duration.

Attendance reports

The Meeting Report tab shows the following information about each participant, including hosts and co-hosts (instructors):

  • Name: The participant's Zoom display name.
  • Email: The email address of the participant's Zoom account. It may not be available if the participant is not logged into the Zoom desktop app when they join, or it may show a non-UMICH email address if the participant uses a personal Zoom account.
  • Join Time: The time the participant joined the meeting.
  • Leave Time: The time the participant left the meeting.
  • Duration (Minutes): The number of minutes that the person was in the meeting (Leave Time minus Join Time, in whole minutes).

If the same participant leaves and rejoins, they are typically listed in the report only once. However, it is possible for participants to show up twice if they rejoin with a different Zoom account or if they connect to the meeting using multiple devices.

Note: The attendance report available in Canvas will only display information for the most recent meeting that has opened. If someone accidentally clicks that meeting link after the real meeting is over, it resets the report to the most recent meeting and will only show the student(s) who reopened the meeting.

Poll reports

The Poll Report tab shows the following information about each poll response and includes hosts' and co-hosts' responses, if applicable:

  • Name: The participant's Zoom display name
  • Email: Email address of the participant's Zoom account. It may not be available if the participant is not logged into the Zoom desktop application when they join, or it may show a non-UMICH email address if the participant uses a personal Zoom account
  • Question: The question that the participant was responding to
  • Answer: How the participant answered the question

For more details on how participants' names and email addresses appear in poll result reports, refer to Generating meeting reports for registration, Q&A, polling, and surveys in Zoom Support.

Export the reports as a CSV file

Click Export as CSV file (above the "Name" column under each tab) if you would like to download the report.

Who can access reports?

Using Zoom through Canvas? Who Can Access and Download Reports?
Yes
  • Anyone with a Teacher, TA, Designer, or Admin role in the course can access and download Attendance (aka Meeting) and Poll reports for course meetings.
  • Only the original host of the meeting can access or download Registration reports, as these reports are not available through Canvas. Learn more about downloading Registration reports from Zoom on the web.
No

Additional Information

The Zoom in Canvas integration only works with meetings, not webinars.

Need additional information or assistance? Contact the ITS Service Center.

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Related Articles (3)

This article provides instructions for how to generate attendance reports for the Canvas Gradebook.
This article provides instructions for pulling reports for Zoom meetings and webinars.

Related Services / Offerings (1)

This service unifies cloud video conferencing, simple online meetings, group messaging, and provides the option for meeting recordings. Zoom offers high quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.