Services A-Z (45)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


CAEN Help Desk

The CAEN Help Desk is the College of Engineering’s main computing and IT support contact. Consultants are available to answer your questions about accessing CAEN computer labs, software, and other Engineering computing services.

CoE-Aero-IT Support

IT support for the Aerospace Engineering department.


Tech support for the Aerospace Engineering department.

CoE-CAEN Access

CAEN provides the Michigan Engineering community with access to a particular set of computing resources designated for instructional or course-related use.

CoE-CAEN Access Storage

Eligible students, faculty, and staff are provided online file storage to support their use of CAEN’s desktop computing environments, also known as a "Windows Home Directory."

CoE-CAEN Classroom & Instructional Technology

CAEN provides consistent and reliable technology in College of Engineering classrooms to enhance teaching and learning for instructors and students. This technology generally offers a self-service orientation, facilitated by easy-to-use, in-room control systems and pre-configured setups.

CoE-CAEN CLSE for Linux

This version of the CAEN Lab Software Environment (CLSE) is deployed using Red Hat Enterprise Linux, and provides an environment to run the licensed software offered by CAEN.

CoE-CAEN CLSE for Windows

This version of the CAEN Lab Software Environment (CLSE) uses Microsoft Windows, which is optimized for launching CAEN-licensed applications via the AppsAnywhere software-on-demand service.

CoE-CAEN CLSE Request for Software Access

Depending on an application’s licensing terms and one’s role at the University of Michigan, individuals may not be able to access certain software in the CAEN Lab Software Environment (CLSE). Those who would not otherwise be granted access to the instructional or research licenses of software may request access.

CoE-CAEN Course Software Requests

CAEN is available to assist College of Engineering faculty interested in exploring how software can be integrated into courses. CAEN staff work with faculty to research various software sources, find solutions that address course needs, and oversee installation and implementation into the CAEN Lab Software Environment (CLSE).

CoE-CAEN Departmental Web Applications

Several web-based applications exist to help faculty, staff, and students in College of Engineering departments gain deeper insight into University data, and use it in ways that improve day-to-day productivity.

CoE-CAEN Engineering Base Desktop (EBD)

The Engineering Base Desktop (EBD) is CAEN's fully-configured Windows software environment designed to support the administrative and productivity needs of College of Engineering departments.

CoE-CAEN Information Security

For College of Engineering faculty, researchers, and information technology professionals to find information and resources to address the IT security needs within their departments.

CoE-CAEN Lab Operations

CAEN computer labs are collaborative areas in College of Engineering spaces where students conduct Engineering course-related, instructional work on desktop computers operated by CAEN.

CoE-CAEN Lab Reservations

Limited reservations by College of Engineering faculty are allowed in a subset of designated CAEN computer labs in order to accommodate course-related instructional use.

CoE-CAEN Lab Software Environment (CLSE)

The CAEN Lab Software Environment (CLSE) is the desktop computing experience for students using CAEN computers. It is available for Microsoft Windows and Red Hat Enterprise Linux, and is designed to enable ease of use and enhance productivity for Michigan Engineering students performing course work and academic research.

CoE-CAEN Lecture Capture Service

CAEN’s Lecture Capture Service is the most automated and easy-to-use option for making recordings in a classroom. All College of Engineering centrally-scheduled classrooms have built-in cameras and microphones for recording the instructor, as well as systems to capture the image being shown on the projector.

CoE-CAEN Linux Remote Login Service

The CAEN Linux Remote Login Service allows eligible individuals at the College of Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Linux.

CoE-CAEN Moderated Email List Services

CAEN moderates the College of Engineering email lists to satisfy the need for the University community to reach faculty and staff. CoE departments may also request similar lists to be used with CAEN’s moderated email service.

CoE-CAEN Network Operations

CAEN provides support for network connectivity in College of Engineering buildings, including wireless (Wi-Fi) and wired networks.

CoE-CAEN Office

Submit requests to the CAEN Administrative Office.

CoE-CAEN PC Operations

Support for the physical computer hardware located in CAEN-managed computer labs.

CoE-CAEN Performance Review System

Michigan Engineering supervisors use the Performance Review System to create, update, and manage the performance reviews of their employees.

CoE-CAEN Research Computing

The College of Engineering and CAEN both encourage and support the use of U-M high performance computing resources in academic research and teaching.

CoE-CAEN Salesforce

The Salesforce project aims to improve the College's engagement with Michigan Engineering alumni.

CoE-CAEN Software Support

The software deployed with the CAEN Lab Software Environment (CLSE) includes a large set of engineering-specific applications covering a wide range of disciplines, as well as software for general productivity.

CoE-CAEN Teaching Tools for Instructors

CAEN supports a number of popular hardware and software tools and services used by College of Engineering instructors in their teaching.

CoE-CAEN Web Publishing Service

CAEN offers a Web Publishing Service to College of Engineering administrative units, academic departments, research labs and centers, and faculty using WordPress for managing content.

CoE-CAEN Web Support

CAEN provides general support and consulting services on web solutions for College of Engineering departments.

CoE-CAEN Windows Remote Desktop Service

The Windows Remote Desktop Service allows eligible individuals at the College of Engineering to remotely access the CAEN Lab Software Environment (CLSE) for Windows.

CoE-CEE-IT Support

Departmental IT support for Civil and Environmental Engineering.


Departmental IT support for Chemical Engineering.

CoE-CHEPS-IT Support

IT support for the Center for Healthcare Engineering and Patient Safety department.

CoE-EACS Support

IT support for the departments and units that fall under College of Engineering Administration and the Dean's Office.

COE-IOE-IT Support

IT support for the Industrial and Operations Engineering department.

CoE-MSE-IT Support

Departmental IT support for Materials Science and Engineering.

CoE-NAME-IT Support

IT support for the Naval Architecture and Marine Engineering department.


IT support for CAEN-supported units based in the North Campus Research Complex.

CoE-NERS IT Support

Departmental IT support for Nuclear Engineering and Radialogical Sciences.

CoE-Nexus Customer Support

Customer support for Nexus.

CoE-Nexus Student Support

Student support for Nexus.

CoE-ROB IT Support

Departmental IT support for Michigan Robotics.

CoE-UMBL-IT Support

IT support for the UM Battery Lab.

CoE-UMTRI-IT Support

IT support for the University of Michigan Transportation Research Institute.