Popular Services
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Distribution, installation, and troubleshooting of software and licenses.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Access to systems supporting remote access to Dentistry resources
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests to add, remove, or change permissions on other services
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Dashboards and analytics projects, review and interpretation of data.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Help specifying and ordering technology products
Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.
Statistical and analytic support for research projects.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Printing and associated copy, scan, fax services.
FRS allows students to request input from members of faculty during clnical sessions
Access to Tableau workbooks or other data visualization products
Classrooms, teaching labs, virtual learning environments - hardware and software
Audio Video support for events in classrooms, conference rooms, or event spaces.