Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help specifying and ordering technology products
Distribution, installation, and troubleshooting of software and licenses.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Requests to add, remove, or change permissions on other services
Requests for loaners, returns, or issues with those loaners
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Printing and associated copy, scan, fax services.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Access to systems supporting remote access to Dentistry resources
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Classrooms, teaching labs, virtual learning environments - hardware and software
Audio Video support for events in classrooms, conference rooms, or event spaces.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Communication with patients. Includes the Televox voice messaging and SMS system.
Design, implementation and support of web-based systems.