Popular Services

Support for laptop and desktop computers, particularly the hardware and operating systems


General, uncategorized request for service with Dental Informatics and Chair Repair.


Requests for new MiDent accounts or for changes to existing permissions.


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


Distribution, installation, and troubleshooting of software and licenses.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Network connectivity - wired, wireless, broadband... including firewalls and access.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Imaging services including MiPACS, Dolphin, Primescan, and Omnicams


Requests to add, remove, or change permissions on other services


Access to systems supporting remote access to Dentistry resources


Printing and associated copy, scan, fax services.


Help with technology that will support you while working off-site


Classrooms, teaching labs, virtual learning environments - hardware and software


Problems with the MiTools intranet service - errors or system failures


Digital dentistry technology, including mills, signature pads, and swipe card readers


Software supporting research efforts


For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.


Provision of data, storage, or computational power for research.


Offerings that respond to, remediate, and seek to present security incidents and vulnerabilities.


Assistance with workflow analysis, technical questions, IT strategy, training, analytics, and more.