Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Printing and associated copy, scan, fax services.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Access to systems supporting remote access to Dentistry resources
Requests to add, remove, or change permissions on other services
Help specifying and ordering technology products
Design, implementation and support of web-based systems.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Distribution, installation, and troubleshooting of software and licenses.
Classrooms, teaching labs, virtual learning environments - hardware and software
Requests for loaners, returns, or issues with those loaners
Audio Video support for events in classrooms, conference rooms, or event spaces.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Statistical and analytic support for research projects.