Popular Services

Support for laptop and desktop computers, particularly the hardware and operating systems


General, uncategorized request for service with Dental Informatics and Chair Repair.


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Distribution, installation, and troubleshooting of software and licenses.


Requests for loaners, returns, or issues with those loaners


Requests to add, remove, or change permissions on other services


Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Dashboards and analytics projects, review and interpretation of data.


Security assessment, education, and awareness.


Printing and associated copy, scan, fax services.


Classrooms, teaching labs, virtual learning environments - hardware and software


Requests for new MiDent accounts or for changes to existing permissions.


Hard and soft phones, phone trees and voice prompts


For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.


Access to Tableau workbooks or other data visualization products


Help specifying and ordering technology products


Zoom, BlueJeans, Google Video Solutions


Software supporting research efforts