Popular Services

Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...


This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.


Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.


Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.


Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.


Problems with the MiTools intranet service - errors or system failures


Requests for new MiDent accounts or for changes to existing permissions visit MiTools.


This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students


Access to systems supporting remote access to Dentistry resources


The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation


Network connectivity - wired, wireless, broadband... including firewalls and access.


Digital dentistry technology, including mills, signature pads, and swipe card readers


Requests for loaners, returns, or issues with those loaners


Classrooms, teaching labs, virtual learning environments - hardware and software


Distribution, installation, and troubleshooting of software and licenses.


Requests to add, remove, or change permissions on other services


Audio Video support for events in classrooms, conference rooms, or event spaces.


Get assistance with software selection, purchasing, and licensing within the School of Dentistry.


This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group


Help specifying and ordering technology products


Provision of data, storage, or computational power for research.