Popular Services

Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.

Help specifying and ordering technology products

Get assistance with software selection, purchasing, and licensing within the School of Dentistry.

Printing and associated copy, scan, fax services.

Digital dentistry technology, including mills, signature pads, and swipe card readers

Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

Requests for new MiDent accounts or for changes to existing permissions visit MiTools.

The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation

Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support

Distribution, installation, and troubleshooting of software and licenses.

Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.

Dashboards and analytics projects, review and interpretation of data.

The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.

Access to systems supporting remote access to Dentistry resources

Audio Video support for events in classrooms, conference rooms, or event spaces.

Imaging services including MiPACS, Dolphin, Primescan, and Omnicams

Statistical and analytic support for research projects.

Support for mobile devices such as tablets

Report issues with existing Tableau workbooks