Popular Services
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Distribution, installation, and troubleshooting of software and licenses.
Requests to add, remove, or change permissions on other services
Help with payment plans, claims issues, and related billing questions.
Help specifying and ordering technology products
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Help with the login access, Lookback tool, imaging, workstation equipment, and other technology or connection needs.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help with treatment plans, notes, CEUs, closing encounters, provider tasks, and inbasket.
Help with patient registration, scheduling, check-in and check-out, payment collection, MyChart, and work queues.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Classrooms, teaching labs, virtual learning environments - hardware and software
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Access to systems supporting remote access to Dentistry resources
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help with data conversion questions, patient record questions, report location, and questions about how to run reports.
Printing and associated copy, scan, fax services.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.