Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help specifying and ordering technology products
Problems with the MiTools intranet service - errors or system failures
Requests to add, remove, or change permissions on other services
Support for mobile devices such as tablets
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Distribution, installation, and troubleshooting of software and licenses.
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Printing and associated copy, scan, fax services.
Audio Video support for events in classrooms, conference rooms, or event spaces.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Dashboards and analytics projects, review and interpretation of data.
Communication with patients. Includes the Televox voice messaging and SMS system.
Network connectivity - wired, wireless, broadband... including firewalls and access.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.