Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Printing and associated copy, scan, fax services.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Help specifying and ordering technology products
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
Requests to add, remove, or change permissions on other services
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Distribution, installation, and troubleshooting of software and licenses.
Access to Tableau workbooks or other data visualization products
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Design, implementation and support of web-based systems.
Digital dentistry technology, including mills, signature pads, and swipe card readers
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature
Assistance with digital accessibility including training and reviews of small amounts of content.