Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
Help specifying and ordering technology products
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Digital dentistry technology, including mills, signature pads, and swipe card readers
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Printing and associated copy, scan, fax services.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Distribution, installation, and troubleshooting of software and licenses.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Dashboards and analytics projects, review and interpretation of data.
For all regular updates to Dentistry public websites (includes dent.umich.edu, news.dent.umich.edu, etc.) - as well as - the reporting of issues/errors on any of those sites. Note: This does not include MiTools.
The Online Registration and Health History application facilitates patient registration so patients can enter demographic, insurance, and health history information before their appointment.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Audio Video support for events in classrooms, conference rooms, or event spaces.
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Statistical and analytic support for research projects.
Report issues with existing Tableau workbooks