Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Help specifying and ordering technology products
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Problems with the MiTools intranet service - errors or system failures
Cloud-based and local services providing storage for individuals and projects.
Get assistance with software selection, purchasing, and licensing within the School of Dentistry.
Access to systems supporting remote access to Dentistry resources
Requests to add, remove, or change permissions on other services
Printing and associated copy, scan, fax services.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Provision of data, storage, or computational power for research.
The Canvas Learning Management System, specific to School of Dentistry Applications
Support for loading student classes, rotations, and vacation schedules into MiDent
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Access to Tableau workbooks or other data visualization products
Requests for loaners, returns, or issues with those loaners