Popular Services

Support for laptop and desktop computers, particularly the hardware and operating systems

General, uncategorized request for service with Dental Informatics and Chair Repair.

Requests for new MiDent accounts or for changes to existing permissions.

Distribution, installation, and troubleshooting of software and licenses.

Requests to add, remove, or change permissions on other services

Printing and associated copy, scan, fax services.

The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation

This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students

This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.

Imaging services including MiPACS, Dolphin, Primescan, and Omnicams

Classrooms, teaching labs, virtual learning environments - hardware and software

Access to systems supporting remote access to Dentistry resources

Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support

Digital dentistry technology, including mills, signature pads, and swipe card readers

Help with technology that will support you while working off-site

Gmail, the Google Suite, DataMotion, Microsoft 365, eSignature

Requests for loaners, returns, or issues with those loaners

Network connectivity - wired, wireless, broadband... including firewalls and access.

Statistical and analytic support for research projects.

FRS allows students to request input from members of faculty during clnical sessions