Popular Services
Get assistance with all desktop and laptop issues, including troubleshooting, peripheral devices, configurations, and maintenance.
Request MCard access changes for new hires, special access, or suspending lost cards. Removal needed for departing employees or when access is no longer required. Please review Knowledge Base article for additional guidance: https://teamdynamix.umich.edu/TDClient/70/Porta...
Submit a "General Request" ticket for uncategorized service needs—whether IT support or dental chair repair—when you're unsure which specific service to select.
This service is a cloud-based learning management system used by most U-M instructors and students to facilitate teaching, learning and collaboration. External applications, including Learning Tools Interoperability (LTI) applications, can be integrated within Canvas courses to support and enhance teaching and learning activities both online and in the classroom.
This service is an online survey platform and tool with features including survey creation, distribution, analysis, and storage available to all U-M faculty, staff, and students
Audio Video support for events in classrooms, conference rooms, or event spaces.
Requests for new MiDent accounts or for changes to existing permissions visit MiTools.
Requests for loaners, returns, or issues with those loaners
Help specifying and ordering technology products
The MiTools intranet tool and its components, including (but not limited to) time-off scheduling, appointments, search, and documentation
Requests to add, remove, or change permissions on other services
Facilities provides tables, chairs, coat racks, and bins with delivery, while set-up is the organizer's responsibility.
Requests for support for the MiDent (AxiUm) application. Includes new functionality, clinical workflow changes, billing implementations, and teledentistry support
Imaging services including MiPACS, Dolphin, Primescan, and Omnicams
Support for mobile devices such as tablets
Assistance with digital accessibility including training and reviews of small amounts of content.
Printing and associated copy, scan, fax services.
This is the Service created for the questions regarding Epic emailed to SoDEpicQuestions mcommunity group
Network connectivity - wired, wireless, broadband... including firewalls and access.
Access to systems supporting remote access to Dentistry resources