Popular Services
UMSN-IT provided I.T. support that facilitate teaching and learning.
Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level.
Requests for developing, delivering, or coordinating technology consultations, and end-user technology training, presentations, workshops related to UMSN and UMSN and UMSN-IT processes,, applications and systems.
Software Development, content management systems, portals, web hosting/domain registration, web analytics, user experience design, and URL management. Also includes website, mobile an application development, low code development (API, webhook, shell scripts), and database management. Includes provisioning, hosting, and administration of physical and virtual servers, databases, and development stacks. Also includes version control, CI/CD, and container services.
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, vendor/partner/provider service calls, and online support delivery. Might include concierge support or special event service delivery.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Purchasing consultation, asset deployment/moves/collection/disposition, device refresh
Hosting and administration of databases, physical and virtual.
Monitoring of IT services, including the underpinning technologies.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Consultation and integration services, when offered as a consolidated service.
Activity related to business process streamlining, business relationship management, and business analysis.