Summary
This document outlines what warranties should be purchased as per LSA policy. The following criteria will assist in determining if a warranty is needed.
Please note with warranty purchases, any asset will need to be tagged accordingly in the TDX inventory system.
LSA TS maintains a 4 year lifecycle for hardware. Please ensure 4-year warranties are chosen when necessary. If departments do not purchase these warranties, they will be responsible for the cost of any repairs, accidental or otherwise.
Environment
For all LSA technology purchases
Guidelines
- All computers and tablet devices
- 4-Year Institutional AppleCare+ needs to be purchased for MacOS and iOS devices, and should not be included in the price of the device when recording it's TDX asset record.
- Enterprise machines from Dell will have 4-year Pro-Support Plus included, but one should confirm when requesting a quote for a non-standard model.
- Monitors over $1000 in cost:
- Monitors that cost under $1000 do not require warranty purchase.
- Only monitors with a warranty require a TDX Asset Record.
- Research hardware over $1000:
- Any instrumentation or hardware purchases exceeding $1000 or more.
- Tracking instrumentation in the CLIF notes KB is required.