Cannot logon to X2Go on l-lukehyde01

X2Go sessions sometimes get stuck and cause issues establishing new sessions or resuming old suspended ones.

Question

I'm unable to resume X2Go sessions or establish new ones on the server l-lukehyde01.psych.lsa.umich.edu.

Environment

  • l-lukehyde01.psych.lsa.umich.edu
  • X2Go Client (Available on Windows, Mac, and Linux)

Answer

This issue is normally caused by a stuck session. A script has been deployed on l-lukehyde01 to provide a self-service fix.

To invoke the script, connect to l-lukehyde01 with an SSH client. Once you've connected, run the command reset-x2go.

Reset-x2go will list all sessions currently associated with your account and give you the option to stop them individually or all at once. Reset-x2go can then be re-run to verify that all sessions have been terminated. You should then be able to connect with X2Go client and establish a new session.

Additional notes

If you're still unable to connect to l-lukehyde01 with X2Go after running the script and killing your current sessions, please contact LSA Technology Services (lsait@umich.edu) for assistance.

Details

Article ID: 1737
Created
Wed 5/27/20 10:39 AM
Modified
Tue 6/23/20 11:33 AM