Directions on how to add a user to a group GMail account.
Instructions for adding someone to a shared email as a delegate. A delegate can send emails and manage the calendar of the group account.
GMail
Before starting you will need to know the shared account name (username) and the password for this account. Most departments manage their own accounts. Other departments have their accounts managed by LSA Technology Services.
Instructional Video:
If you can't remember the account password and LSA-IT doesn't have a record of it, the owner of the email account will have to call ITS to reset the password.